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How do you handle rude or angry customers?

Benjamin Smith | 2023-06-10 15:01:31 | page views：1593
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Amelia Gonzales

Studied at the University of Cape Town, Lives in Cape Town, South Africa.
Here are tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction:Remain calm. ... Don't take it personally. ... Use your best listening skills. ... Actively sympathize. ... Apologize gracefully. ... Find a solution. ... Take a few minutes on your own.
2023-06-17 15:01:31
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Alexander Walker

QuesHub.com delivers expert answers and knowledge to you.
Here are tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction:Remain calm. ... Don't take it personally. ... Use your best listening skills. ... Actively sympathize. ... Apologize gracefully. ... Find a solution. ... Take a few minutes on your own.
7 Steps For Dealing With Angry Customers - Forbes
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