What is the role of service desk engineer?
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Works at Apple, Lives in Cupertino, CA
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users. ... Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.Feb 18, 2013
2023-06-21 00:30:56
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Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users. ... Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.Feb 18, 2013