What is a customer service ticketing system?
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Works at Amazon, Lives in Seattle, WA
A ticketing system (support ticket system) is a software that collects all customer support requests from a wide range of sources and manages them in one location. Zendesk is a ticketing system that acts as a shared inbox for all your customers' questions and concerns.
2023-06-19 00:56:07
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A ticketing system (support ticket system) is a software that collects all customer support requests from a wide range of sources and manages them in one location. Zendesk is a ticketing system that acts as a shared inbox for all your customers' questions and concerns.